Product Agreement

Suzie Lightfoot Communications ABN 85202 239 208 (Suzie Lightfoot, we, us, our) provides online marketing courses, coaching programs and other training and advice for professionals subject to the terms and conditions of this Product Agreement.

By registering to attend or otherwise participating in any online training or course provided by us, you acknowledge that you have read, understood and agree to:

  • this Product Agreement;
  • our Website Terms of Use available at; and
  • our Privacy Policy available at 

If you do not agree with this Product Agreement, our Website Terms of Use or our Privacy Policy, you must immediately stop participating in and engaging with our products.

This Product Agreement may be amended by us from time to time. The most up-to-date Product Agreement will always be published on our website. You should check the website regularly to take note of any changes.


  1. You understand that:
    • Payment for a course allows for only one person participation in this online course and access to any of the course resources and coaching.
    • Without prior written consent from Suzie Lightfoot, you are prohibited during and for twelve (12) months after the purchase of a product from directly or indirectly engaging, employing, soliciting or otherwise retaining any person who is or was involved in the course, program or training.
    • Suzie Lightfoot does not warrant or make any representations or guarantees regarding participant outcomes, success or income levels following participation in any courses, programs or training. You accept all responsibility for evaluating your earning potential as well as executing your business and services. You acknowledge that your earning potential is dependent on your own products, ideas, techniques, execution of your business plan, the time you devote to the program, ideas and techniques offered and utilised, as well as your individual finances, knowledge and skill.


  1. You understand that participation in a training or course is not a substitute for legal, accounting or insurance advice.
  2. The advice and training provided by Suzie Lightfoot is for marketing purposes only. Sometimes it may include a summary or general overview of matters which may be of interest to you. It is not comprehensive and does not constitute legal advice. You should always obtain legal or other professional advice, appropriate to your own circumstances, before acting or relying on information provided to you in a course.


  1. You agree that Suzie Lightfoot, and its employees, contractors, agents and representatives (indemnified officers) are in no way responsible for any personal injury, loss or death you may suffer as a result of participating in the training and courses, and I hereby agree to irrevocably and forever release, indemnify and hold harmless Suzie Lightfoot and its indemnified officers from any and all claims that I have now or may have in the future against Suzie Lightfoot (or its indemnified officers) arising out of or in connection with participation in the training and courses. Additionally, Suzie Lightfoot (and its indemnified officers) are not in any way responsible for any loss or damage of my personal property.
  2. Any conditions, rights, warranties or guarantees implied by law into this Product Agreement are expressly excluded to the fullest extent permitted by law, but nothing in this Product Agreement excludes any right or guarantee you may have under Schedule 2 of the Competition and Consumer Act 2010 (Cth) (Australian Consumer Law) and any equivalent state or territory legislation or other rights in relation to the supply of goods or services that cannot lawfully be excluded.
  3. If the Australian Consumer Law applies to any of the goods or services we provide to you under this Product Agreement, our total liability (whether actual or prospective), loss, damage, cost or expense of any description, including legal fees on a solicitor and own client basis (Liability) to you for loss that you suffer or incur relating to our failure to comply with any consumer guarantee set out in the Australian Consumer Law is limited to (at our election):
    • in the case of the services, the re-supply of the services or the payment of the cost of having the services supplied again; and
    • in the case of the goods, replacing those goods or supplying equivalent goods, repairing the goods, paying the cost of replacing the goods or acquiring equivalent goods, or paying the cost of having the goods repaired.
  4. To the extent permitted by law:
    • Suzie Lightfoot (and its indemnified officers) excludes Liability for all direct, indirect or consequential liabilities, losses, damages, costs and expenses, whether arising in contract, tort or otherwise, suffered or incurred by any person in connection with or in any way relating to advice, training and courses provided by Suzie Lightfoot; and
    • our total Liability and the total Liability of our indemnified officers in connection with this Product Agreement whether under contract or tort, will not in any circumstances exceed the total amount you have paid us for the product to which your claim relates.


  1. During a live online course you are able to participate without your video being on. This will mean that the instructor and other course participants will not be able to see you.
  2. Suzie Lightfoot may take photographs and/or screen recordings of you and/or others participating in a course from time to time. You will be given notice of any photograph or screen recording before it is taken and given the option to be excluded. You understand these photographs or screen recordings may be used in marketing materials published by Suzie Lightfoot, including on social media accounts.
  3. Suzie Lightfoot may ask for feedback or a testimonial from you, to be used in marketing materials published by Suzie Lightfoot. You reserve the right to say no.


  1. Suzie Lightfoot reserves all rights in relation to intellectual property created and used by it in training and courses and in any information or documentation provided during training and courses. Suzie Lightfoot has taken reasonable care to ensure that it has permission to use the intellectual property of others. Misuse of any intellectual property of MSuzie Lightfoot (including distributing, modifying, transmitting, reproducing or using the content without prior consent) is strictly prohibited.
  2. You agree to keep confidential all information disclosed by or on behalf of Suzie Lightfoot, its indemnified officers and any other participant in a training or course (each, a discloser). You must not disclose the confidential information except with the discloser’s consent or to the extent required by law.
  3. You agree that your obligations relating to intellectual property and confidential information continue after your engagement of Suzie Lightfoot ceases.


  1. Suzie Lightfoot provides some training and courses for a fee and other training and courses for free. If there is a fee payable for a course you will be notified in advance.
  2. Where Suzie Lightfoot provides a course for free, you acknowledge that provision of the course and your participation in the course constitute good consideration for the purposes of this Product Agreement.
  3. We use third party gateways, such as Stripe, to process payments for purchases made on our website. Your use of those third party services is subject to those third parties’ terms.
  4. Unless otherwise expressly stated in writing, all amounts are inclusive of GST. If GST is payable, the amount of GST will be specified separately in the relevant documentation.
  5. You represent and warrant that all details you provide to us for the purpose of purchasing the course, program or training from us will be correct, that the credit or debit card, or account or other payment method which you use is your own and that there are sufficient funds or credit facilities to cover the cost of the product. We reserve the right to obtain validation of your payment details before providing you with the product.
  6. If your payment is dishonoured or reversed for any reason after it has been submitted, you must immediately make the payment again. If you do not pay the fee for a course before the course commences or within a reasonable timeframe thereafter, Suzie Lightfoot may refuse you entry or otherwise exclude you from any of its training and courses in the future.


  1. We only accept returns as set out in this clause or as required under Australian Consumer Law or other laws that cannot be lawfully excluded. It is your responsibility to assess the suitability of our products prior to making a purchase. We do not offer refunds or exchanges for change of mind or your inability to complete the course due to change of circumstance.
  2. Where stated, we may offer you a partial or full refund where you have completed all lessons and the workbooks (and can demonstrate this work) along with attending the online course coaching calls within 12 months of signing up for the Personal Brand Accelerator Course. Evidence of your work and participation in online coaching calls must be supplied.
  3. In the event that the goods or services cannot be delivered on the agreed date, we will contact you to arrange an alternative time. If no alternative time can be agreed upon, we will offer a partial refund.


  1. This Product Agreement is governed by the laws of Queensland, Australia.
  2. If any portion of this Product Agreement is deemed by a court of competent jurisdiction to be invalid, then the remainder of the agreement form shall remain in full force and effect.
  3. Suzie Lightfoot may refuse you entry or otherwise exclude you from any of its training and courses for any reason, including if you do not comply with any part of this Product Agreement at any time.

Last updated: 1 Oct 2022